In our Digital Evolution Blog, we address the most diverse areas to show how digitization in companies should not only contribute to the streamlining of processes. Anyone who views digital transformation only in terms of its cost-cutting aspects is ignoring at least 50 percent of the potential. The data available in IT departments, the rest of the company and from outside contribute to real innovations. The latest study by IDC, which concludes that IT departments are being overloaded with routine tasks, tells a similar story. It explains why IT departments cannot make a strategic contribution to the growth of companies and bring forward corresponding innovations.
IT stifled by daily business
According to the survey, service requests and problem-solving make up about one third of the workload of an IT specialist. With this burden, they can only invest 15 percent of their time in the development of innovations. An important step towards more freedom for the IT department would be the automation of infrastructure. Unfortunately, only a fifth of all surveyed organizations state that they have a fully automated infrastructure. However, it seems that many companies are currently in the process of advancing this automation. Only nine percent of companies are currently not automated at all, with 13 percent claiming to be automated to a limited extent. On the other hand, 32 percent are partially automated and a quarter are highly.
Ditch everything that doesn’t bring innovation!
A second, more relevant step from the point of view of DARZ is the outsourcing or out-tasking of processes to full IT service providers. With such partners, companies are able to shift more than just routine tasks outside to save time and money. With innovative platforms such as DARZ and its appropriate infrastructure, technology, know-how and further partners, CIOs are given exactly the sparring partners they need to realize data-driven innovations. These innovation platforms help get the most out of existing data. With the Hybrid Cloud Platform from DARZ, companies have the freedom to choose whether data should be processed using colocation, private or public cloud resources. The choice of over 20 modular IT services provides exactly the right tool at the right time for data processing. Fully flexible and scalable according to quantity, quality, combination and temporal usage.
Deriving actions from the findings
According to IDC, companies have recognized that they have to focus their IT more strategically and less tactically. However, it is still difficult for most of the company’s IT and development teams to implement these requirements. Many of the surveyed companies state that their IT is still managed and adjusted in isolation. Only 14 percent feel that their infrastructure is ready for digitization.
With the right partners, however, this dilemma is quickly resolved.